Meet the Team

Our entire team is excited to help research, develop, produce, and distribute the high quality educational and training materials that you and your fellow emergency responders require. Please feel free to reach any of us with questions, ideas, or suggestions regarding our Fire and EMS lists.
Janet Maker
Product Development Manager
janet.maker@cengage.com

Erin Coffin
Sr. Marketing Manager
erin.coffin@cengage.com
Richard Hall
Certification Testing Manager
richard.hall@cengage.com
Shanna Gibbs
Marketing Coordinator
shanna.gibbs@cengage.com
Jennifer Starr
Product Manager
jennifer.star@cengage.com
Amy Wetsel
Editorial Assistant
amy.wetsel@cengage.com
Open
Sales Supervisor, Emergency Services
richard.carr@cengage.com
Moria Ruckdeschel
New Business Development Manager
moria.ruckdeschel@cengage.com
Covers AL, DE, DC, IN, KY, MD, MI, MN, MS, OH, TN, VA, WI.
Lily Leto
New Business Development Manager
lily.leto@cengage.com
Covers CT, FL, IL MA, NC, NJ, NY, PA, RI, SC, WV.
Lori DeGeorge
New Business Development Manager
lori.degeorge@cengage.com
Covers AR, AZ, CO, GA, IA, KS, LA, MO, NE, NM, OK, SD, TX, UT.
Open
New Business Development Manager
richard.carr@cengage.com
Covers AK, CA, HI, ID, ME, MT, ND, NJ, NV, OR, VT, WA, WY.